Privacy policy

Thank you for your interest in our website. The protection of your personal data is very important to us. We would therefore like to notify you of our company’s policy regarding the protection of data. We naturally abide by the legal stipulations of Germany’s laws governing data protection (BDSG) and teleservices (TMG), along with other data protection legislation.

You can safely entrust your personal data to us! It is digitally encrypted by our security systems for transfer to us. Our websites are protected by technical measures designed to prevent damage, deletion and/or unauthorised access.

Object of data protection

The object of data protection is personally-identifiable information. Section 3,1 of the BDSG defines this as information concerning the personal or related affairs of a particular or identifiable individual person. This includes items such as your name, postal address, e-mail address or telephone number and, if applicable, your user details and IP address.


Scope of data obtained and stored

You will not normally be required to provide personally-identifiable details in order to use our website. We may, however, require certain personally-identifiable details in order to be able to provide you with our services. This also applies both to the sending of information and to responses to individual enquiries.

If you ask us to supply a service, we will only obtain and store your personally-identifiable data if and to the extent that this is required in order to provide the service or fulfil the contractual commitment concerned. This may involve passing your personally-identifiable data on to other organisations engaged by us to deliver the service or fulfil the contractual commitment concerned. This can include, for example, transport companies or other service providers. Your specific consent to your personally-identifiable data being obtained and stored will be requested, via the corresponding part of our website, in the event of our relationship with you involving any of the following transactions or services:

Once the transaction concerned is complete, your data will be blocked and then deleted in accordance with the expiry dates specified by tax regulations and commercial law, unless you have expressly agreed to your data being used for other purposes. If you have used your e-mail address to subscribe to our newsletter, we will continue to use this address for our own advertising purposes, beyond the expiry of the contractual relationship, until you cancel your subscription to the newsletter concerned.

Right of access and right of withdrawal

You have a right to obtain information kept about you free of charge and without having to provide any reasons. You are entitled at any time to have your data held by us blocked, corrected or deleted. You are also entitled, at any time and without giving reasons, to withdraw any consent that you might have given to us regarding the collection and use of data concerning you. Please use the contact address given in the “Legal details” section of the website for this purpose. We are at your complete disposal to answer any questions that you might have regarding data protection and the processing of your personally-identifiable information.

Please note that the guidelines and regulations covering data protection (such as those governing the use of Google, etc.) can change at any time. We therefore strongly recommend that you keep yourself regularly informed of any changes regarding legislation in this area and/or the business practices of organisations such as Google.